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Faq  /  Returns & exchanges  /  How do I check that my return has arrived?

How do I check that my return has arrived?

You can track the delivery of your return parcel using the tracking number on your prepaid Chronopost label, which starts with X, and can be found below the first barcode. You will find your prepaid label in the email sent to you when confirming your return request. Please note that your return will be processed within 14 days of its date of receipt at our warehouse.

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