FAQ

Your item must be returned to us in perfect condition, in its original packaging, not worn, not washed and with its label attached for us to accept its return and process your refund. Bags and leather goods must be returned with their fabric bag. Perfumes must remain sealed in their box under the plastic blister.
Web returns must be made from the country or territory where the order was delivered.
Important: certain items are excluded from the right of withdrawal for health and hygiene reasons. These include tights and fabric face coverings.