Mid season sale | Up to 30% off
Skip to main content
Skip to navigation
Mid season sale
Women
Bags
Accessories
Men
Archive selection
Dresses up to 30% off
Blazers up to 30% off
New arrivals
Women
Bags
Men
Zadig travel
Resort selection
Ceremony collection
Fashion show FW26 - Paris
Fashion show FW26 - Beijing
Ready-to-wear
Dresses & skirts
Jackets & coats
Tops & shirts
Jumpers & cardigans
T-shirts
Pants & jeans
Sweatshirts
Suits & sets
New arrivals
Iconics
Gifts
Bags
Clutches
Shoulder bags
Handbags
Mini bags
Tote bags
Wallets & purses
Shoulder straps
Bag accessories
Our bag collections
New arrivals
Iconics
Gifts
Accessories
Jewellery
Shoes
Wallets & purses
Scarves
Watches
Caps
Belts
Sunglasses
Lifestyle objects
Gifts
Men
T-shirts
Jumpers & cardigans
Sweatshirts
Jackets & coats
Pants & jeans
Shirts
Accessories
Shoes
New arrivals
Iconics
Gifts
Kids
Our story
Our values
Our boutiques
Our engagements
VoltAIRe Program
Sustainable products and packaging
Climate action and Air
Made In Respect
Find a store
Help
Returns & exchanges
Returns & exchanges
Frequently Asked Questions
Order
Payment
Store
My account
Delivery
Products
VoltAIRe Program
Returns & exchanges
Track an order or create a return
E-gift card balance
Contact
Search
Returns & exchanges
Return period
How do I return my item?
Return conditions
How do I return an item in store?
I did not receive my refund, what should I do?
Can I exchange an item purchased on the website?
How do I check that my return has arrived?
Are there any return costs?
Need Help?
We are available to answer any questions you may have.
Contact customer service
