FAQ
After-sales service
The quality of our products is our primary concern.
Despite the quality controls carried out at the various stages of production, on rare occasions, an item you buy may be affected by a quality defect. Whether you bought the item on our website Zadig-et-Voltaire.com or in one of our stores, please contact our Customer Service team using our form and select the reason [After-sales service].
Please specify your order number if you made the purchase on our online store or the name of the store where you made the purchase, the item reference and a description of the problem encountered. Our advisers will get back to you at the earliest opportunity.
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