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Faq  /  Payment  /  Why might my credit card be refused?

Why might my credit card be refused?

Your credit card could be refused for one of the following reasons :

- Your card has expired. Check the expiry date of your card.

- You have reached the card's available debit limit. Check the authorised amount of your card with your bank.

- One of the details entered is incorrect. Check that you have entered the correct data in the corresponding fields.

- Your bank authentication via 3DSecure failed. The 3DSecure validation may have taken too long, or the 3DSecure code entered may have been incorrect.

- If your credit card has a dynamic cryptogram (the 3-digit number on the back of your card), it may have automatically changed the time of your payment.

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