ZV Initiale Le City Bag

Returns within 15 days from the date of receipt of your order

1. Login to your account and go to "My orders". Select the number of the order you wish to return in order to generate your return and choose the item(s) you wish to return. Print the return form and the prepaid shipping label.

For any order placed as a guest, please go to the "Make a return" page which you can access through the footer of our website.

2. Drop off your return package at the drop-off location of your choice.

Returns are free of charge in the following territories :

·       Austria

·       Cyprus

·       Denmark

·       Estonia

·       Finland

·       Greece

·       Ireland (Republic of)

·       Latvia

·       Lithuania

·       Malta

·       Netherlands

·       Netherlands Antilles

·       Norway

·       San Marino

·       Slovak Republic

·       Slovenia

·       Sweden

·       Turkey