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Faq  /  Delivery  /  Can someone else collect my parcel at the pick-up point for me?

Can someone else collect my parcel at the pick-up point for me?

If your parcel has been delivered to the pick-up point you have selected but you are not able to collect it yourself, you can send someone else to collect it for you. The person collecting it must have your identity card and a note signed by you.

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