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      Faq  /  My account  /  I’ve forgotten my password: how do I reset it?

      I’ve forgotten my password: how do I reset it?

      If you have forgotten the password associated with your customer account :

      - Access the authentication panel by clicking on the My Account icon at the top right of the page on a computer or via the menu on a mobile phone.

      - Click on [Forgotten password?]. You will receive an email telling you how to reset your password.

      This will include a code to enter and a link you can click directly to access the password reset page, where you will be asked to choose a new password.

      If you do not receive the email, please check your junk folder. 

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