FAQ

We offer the following options and costs for deliveries :
- Standard home delivery within 3-4 working days from order confirmation: €4.90  / free for orders over €55

- Delivery to pick-up point within 3-4 working days from order confirmation: €4.90  / free for orders over €55

- Express home delivery within 2 business days from order confirmation: €8 / free for orders over €300

Our distribution centre prepares orders from Monday to Friday within 24 to 36 business hours.

Orders may take longer to prepare during promotional campaigns (Sales, Private Sales, Privilege Days, Zadig Days, etc.).

Please note that the delivery of your order by our carriers may be delayed for reasons beyond our control (exceptional adverse weather conditions, customs, etc.).

Territories eligible for home delivery

We offer home delivery in the territories listed below :
France / Andorra / Austria / Belgium / Cyprus / Estonia / Finland /Germany / Greece / Guadeloupe / Ireland / Italy / Latvia / Lithuania / Luxembourg /Malta / Martinique / Mayotte / Monaco / Netherlands / Portugal / Reunion / San Marino / Slovakia / Slovenia / Spain (except Canaries) / St. Martin / St. Pierre & Miquelon / Vatican City / Croatia.

Territories eligible for pick-up point

We offer pick-up point delivery in the territories listed below :
France / Germany / Belgium / Spain (except Canaries) / Estonia / Finland / Latvia / Lithuania / Luxembourg / Netherlands / Portugal.

In-store delivery

It is not possible to place an order online and have it delivered to one of our Zadig&Voltaire stores.
You can, however, reserve an item online in one of our Zadig&Voltaire stores and pick it up from the same store.