FAQ

Payment by credit card on our site is completely secure. The data are encrypted and sent to our service provider ADYEN S.A. The latter is responsible for the automated storage and processing of information relating to each order, including bank details, in a secure environment. Zadig&Voltaire does not hold any sensitive payment data. Payment for each purchase will be verified with the card-issuing bank. Bank confirmation of the payment is needed for us to confirm the order. Otherwise, it will be cancelled. Zadig&Voltaire reserves the right to ask any new customer for proof of their identity to combat fraud and ensure deliveries are correct.

PayPal transactions on our site are completely secure thanks to high-level encryption. You only register your credit card once in your PayPal account. PayPal guarantees that your information will be stored securely so that you do not need to provide it to us. Simply pay using your email address and password. PayPal monitors each transaction 24/7 to combat fraud and email phishing, and to detect identity theft.