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Faq  /  My Account  /  I’ve forgotten my password: how do I reset it?

I’ve forgotten my password: how do I reset it?

If you have forgotten the password associated with your customer account, access the authentication panel by clicking on the My Account icon at the top right of the page on a computer or via the menu on a mobile phone. Click on [Forgotten password?]. You will receive an email telling you how to reset your password. This will include a code to enter and a link you can click directly to access the password reset page, where you will be asked to choose a new password. If you do not receive the email, please check your junk folder. 

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